MOTIVATIONAL INCENTIVES AND THE PERFORMANCE OF ELECTRICITY SERVICES IN SOUTH EAST, NIGERIA

Abstract

The study evaluated the   Motivational Incentives and the Performance of Electricity   Services in South East, Nigeria.  The Specific Objectives: Identify the relationship between profit sharing and efficiency; and determine the linkage between payment of bonuses and raises on volume of energy sold of Electricity Services in South East, Nigeria. The study used the descriptive survey design approach. The primary source of data was the administration of questionnaire.  A total population of 2092 staff was used. The adequate sample size of 325, using Freund and William's statistic formula at 5 percent margin of error was used. 297 staff returned the questionnaire and accurately filled. Data was presented and analyzed using Likert Scale and the hypotheses using Pearson correlation coefficient (r). The findings include that there was positive significant relationship between profit sharing and efficiency (r= 611 < .791, p<.05). There was positive significant linkage between payment of bonuses and raises on volume of energy sold of Electricity Services in South East, Nigeria as (r= .530 < .739, p<.05).  The study concluded that engaged employees and payment of bonuses had positive significant relationship with profitability and volume of energy sold of electricity services in South East, Nigeria. The study recommended among others that Efficiency in the organization is available due to expertise and as such organizations that want to maximize their organizational efficiency should use the training and development method of motivation as it will help to develop the employees both in knowledge and in ability