ETUK, Aniebiet J; ANIEKAN, Eyo Awah. THE ROLE OF TECHNOLOGICAL SERVICE INNOVATION IN ENHANCING CUSTOMER SATISFACTION: AN ioT AND SMART HOSPITALITY STUDY OF HOTELS IN UYO, AKWA IBOM STATE. International Journal of Interdisciplinary Research in Marketing and Management (IJIRMM), [S. l.], v. 12, n. 1, p. 16–28, 2025. DOI: 10.5281/zenodo.15050816 . Disponível em: https://sadijournals.org/index.php/IJIRMM/article/view/1017. Acesso em: 3 may. 2025.