INFLUENCE WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE IN COMMERCIAL BANKS IN ENUGU STATE

https://doi.org/10.5281/zenodo.10137856

Authors

  • EKPECHI, Sandra Chinemerem Department Of Business Management, Faculty of Management and Social Sciences, Godfrey Okoye University Enugu
  • Rev. Fr. Assoc. Prof. A.A. IGWE Department Of Business Management, Faculty of Management and Social Sciences, Godfrey Okoye University Enugu

Abstract

This study examines the influence of work-life balance on employee performance in commercial banks in Enugu State, focusing on specific objectives: (i) assessing the impact of workload pressure on employee engagement and (ii) determining the influence of role conflict on employee motivation in selected banks. The research adopts a descriptive survey design, employing a structured questionnaire as the primary data collection tool. Both primary and secondary data sources are utilized, with a target population comprising the staff of selected money deposit banks in Enugu State. The creation of the research questions and hypotheses took into account the study objectives. This study used a survey research design to analyze five commercial banks in Enugu State. The sample size was calculated using the Taro Yamane method and was found to be 189 for the 359 participants in the study as a whole. An organized questionnaire guide served as the research instrument for this study. Linear regression was used in the hypothesis testing process. Version 22 of the Statistical Package for Social Sciences (SPSS) program was employed. The result of the study shows that workload pressure significantly affects employee engagement (p=0.01), role conflict significantly affects employee motivation (p=0.01). It was concluded that workload pressure significantly diminishes employee engagement, aligning with broader scholarly discourse on the intricate interplay between workload and workforce productivity. Furthermore, the study underscores the detrimental impact of role conflict on employee motivation, emphasizing the critical need for organizations to proactively address and manage conflicting roles within their structures. It was recommended that Commercial banks should implement flexible work arrangements, such as telecommuting and flexible schedules, to allow employees to better balance their work and personal lives.

Published

2023-11-15

How to Cite

EKPECHI, S. C., & IGWE, A. A. (2023). INFLUENCE WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE IN COMMERCIAL BANKS IN ENUGU STATE. American Interdisciplinary Journal of Business and Economics (AIJBE), 10(4), 14–33. https://doi.org/10.5281/zenodo.10137856

Issue

Section

Original Peer Reviewed Articles

References

Admiral C., & Rahmi, F. (2018). Work-life balance analysis among banking sector employees: Case study in Bank X Branch Office Padang, Indonesia. Journal of Education & Practice, 9(27).

Clarke, M., Koch, L., & Hill, E. (2018). The work–family interface: Differentiating balance & fit. Family & Consumer Sciences Research Journal, 33(2), 121-140.

Cross, O. D. (2019). Effects of job stress on employee’s performance. International Journal of Business, Management & Social Research, 06(02), 375-382.

Ethelmary, D., & Nebolisa, O. T. (2019). Work-life balance & job satisfaction of selected commercial banks in South-East Nigeria. International Journal of Entrepreneurship & Business Innovation, 2(1), 63-76.

Gibson, Ivancevich Donelly (2009). Effect Of Workload and Job Stress on Employee Performance at Tax Consultant Office Lucky Kartanto And Partners In Sidoarjo Organization. Jakarta: Erland.

Greenhaus, J., & Beutell, N. (2019). Sources of conflict between work & family roles. Academy of Management Review, 1(9), 76-88.

Hart, S. G., & Staveland, L. E. (1998). Development of NASA-TLX (task load index): Results of empirical and theoretical research.

Hassan, I., Tahir, M. Q., & Muhammad, A. K. (2019). The retrenchment effect on job performance with mediating effect of work-life balance. African Journal of Business Management, 5(21), 8642-8648.

Hudson Resourcing. (2015). The case for work/life balance: Closing the gap between policy & practice. Hudson Australia & New Zealand. Available on www.hudson.com.

Jacqueline, S., Chrine, H., Crispin, K., & Febby, L. M. (2021). Exploring the Effects of Work-Life Balance on Employee Performance in the Banking Sector: A Case study of AB Bank in Lusaka-Zambia. International Journal of Scientific & Research Publications, 11(6).

Jex, S., & Guadonowski, D. (2018). Efficacy beliefs & work stress: An exploratory study. Journal of Organizational Behaviour, 13, 509-517.

Kaur, M., & Venkateswaran, C. (2020). A comparative study of job satisfaction of women employees working in the banking sector. Sustainable Humanosphere, 16(1), 1598-1603.

Lero, D. S., & Bardoel, A. (2019). Including the social-cultural & policy contexts in our multi-level, Multi-National study of work-family conflict. Report to the International Workshop. Guelph, ON.

Martins, L., Eddleston, K., & Veiga, J. (2018). Moderators of the relationship between work-family conflict & career satisfaction. Academy of Management Journal, 45(2), 399-409.

Mayeesha, F. R. (2019). Work-life balance as an indicator of job satisfaction among female bankers in Bangladesh. European Journal of Business & Management, 11(6).

Mwangi, L. W., Boinett, C. C., Tumwet, E., & Bowen, D. (2017). Effects of work-life balance on employees’ performance in institutions of higher learning: A case study of Kabarak University. Kabarak Journal of Research & Innovation, 4(2), 01-23.

Okeke, M. N. (2017). Work-life balance & job satisfaction in selected banks in Anambra State. Global Journal of Applied, Management & Social Sciences (GOJAMSS), (14), 80–95.

Pooja, A., Vidyavathi, B., Keerti, K., & P. Mamata (2016). Work-life balance policies, practices & its impact on organizational performance. International Journal of Latest Technology in Engineering, Management & Applied Science (IJLTEMAS), 5(7).

Rajan D (2017). Negative Impacts of Long Working Hours: A Comparative Study among Nurses. MOJ App Bio Biomech, 1(2).

Rama, V. K., & Mohapatra, B. (2015). Impact of work-life balance on the performance of employees in the organizations. Global Journal of Business Management.

Tufail, M., & Sultan, F. (2019). Examining the effect of Challenge-Hindrance stressors on Work Attitude and Behavior. FWU Journal of Social Sciences, 13(1).

Virgolino, A., Coelho, A., & Ribeiro, N. (2017). The impact of perceived organizational justice, psychological contract, and burnout on employee performance: The moderating role of organizational support, in the Portuguese context. International Journal of Academic Research in Business and Social Sciences, 241-263.