THE RELATIONSHIP BETWEEN APPRAISAL SYSTEM AND THE PERFORMANCE OF PARKLANE HOSPITAL, ENUGU

https://doi.org/10.5281/zenodo.10688534

Authors

  • Ugwu, Felix Ikechukwu, Ph.D Department of Business Administration Enugu State University of Science and Technology, Enugu Nigeria
  • Ugwu, Irene Chinyere Department of Business Administration Enugu State University of Science and Technology, Enugu Nigeria

Keywords:

Appraisal system, Performance, Parklane hospital

Abstract

The study evaluated the relationship between appraisal system and the performance of Parklane hospital, Enugu. The specific objectives were to: examine the effect of conducting periodic reviews on the patient’s safety and identify the effect of appraising the annual performance on the revenue generation of Parklane hospital, Enugu. The target population of the study consists of one thousand, one hundred and fifty-one (1,151) senior and junior staff of the hospital. The adequate sample size, of 288 staff was adopted using Freund and Williams’s statistical formula at 5 percent margin of error. The study used the descriptive survey design approach. The primary sources of data were the administration of questionnaire. 245 staff returned the questionnaire and accurately filled. Data was presented and analyzed by mean score and Pearson correlation (r) were used to test the hypotheses. The results showed that Conducting periodic reviews had significant positive relationship with the patient’s safety, r (95, n = 245), .357 < .746 = p. < 0.05 and Appraising the annual performance had significant positive relationship with the revenue generation, r(95, n = 245), .357 <.746= p. < 0.05 of Parklane hospital, Enugu. The study\ concluded that effective appraisal system in healthcare organizations like Parklane Hospital. Regular reviews not only enhance patient safety but also contribute to revenue generation. By providing feedback, recognizing achievements, and identifying areas for improvement, an appraisal system can motivate employees and drive overall performance. The study recommended among others that Performance appraisals should be done within a stipulated amount of time in other to motivate employees

Published

2024-02-21

How to Cite

Ugwu, F. I., & Ugwu, I. C. (2024). THE RELATIONSHIP BETWEEN APPRAISAL SYSTEM AND THE PERFORMANCE OF PARKLANE HOSPITAL, ENUGU. International Journal of Interdisciplinary Research in Marketing and Management (IJIRMM), 11(1), 17–33. https://doi.org/10.5281/zenodo.10688534

Issue

Vol. 11 No. 1 (2024): January-March

Section

Original Peer Review Articles
Copyright & Licensing

Copyright (c) 2024 International Journal of Interdisciplinary Research in Marketing and Management (IJIRMM)

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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