The tourism industry has become an important socio-economic phenomenon in both developed
and developing countries, including Vietnam. With the ongoing renovation of the country, the tourism
industry has achieved remarkable growth and success in recent years. Tuyen Quang and Binh Phuoc
Service marketing plays a crucial role in today's economy, with the service sector expanding
rapidly in developed and developing countries. Unlike product marketing, service marketing is focused on
building relationships and providing value to customers. This paper delves into the
Service marketing plays a crucial role in today's economy, with the service sector expanding
rapidly in developed and developing countries. Unlike product marketing, service marketing is focused on
building relationships and providing value to customers. This paper delves into the
This study examines the influence of customer equity on word-of-mouth (WOM) behavior
through purchase intention within the tourism industry in Indonesia, with a specific focus on the Gumuk
Pasir Parangkusumo tourist destination. The research investigates the effects of three elements of
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About IJIRMM
ISSN: 2837-1488
Impact Factor| 6.73
Frequency| Quarterly
Current Volume | 10
Acceptance Rate | 52%
Publication Fee| $40
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